Refund policy
Refund Policy – 30-Night Sleep Guarantee
We want you to love your Driftmoon sleep mask. If you're not satisfied, you can request a refund or replacement within 30 days of delivery.
How to request a return
Contact us through our contact page with your order number and the reason for your request. We'll reply within 1–2 business days with next steps. Items sent back to us without first requesting a return will not be accepted.
Damaged, defective or wrong items
Please inspect your order on arrival. If an item is damaged, defective or not what you ordered, send us a photo within 30 days of delivery and we'll send a replacement or issue a full refund at no cost to you.
Refunds
Once your request is approved, the refund is issued to your original payment method. Please allow 5–10 business days for your bank or card issuer to process it. Express shipping charges are non-refundable.
Exceptions
Gift cards and items purchased on final sale cannot be returned.
Questions
Contact us any time through our contact page.