Privacy policy
Privacy Policy
This Privacy Policy describes how Driftmoon ("we", "us", "our") collects, uses and discloses your personal information when you visit or make a purchase from our online store.
Information we collect
- Order information: name, billing and shipping address, email, phone number and payment details (payments are processed securely by our payment providers; we do not store full card numbers).
- Device and usage information: IP address, browser type, pages viewed and how you interact with our store, collected through cookies and similar technologies.
- Communications: information you send us through our contact form or email, and newsletter sign-ups.
How we use your information
We use your information to process and ship orders, provide customer support, send order updates, prevent fraud, improve our store, and, if you opt in, send marketing emails. You can unsubscribe from marketing at any time.
Sharing your information
We share information only with service providers who help us run our business, such as our e-commerce platform (Shopify), payment processors, fulfillment and shipping partners, and analytics and advertising providers, and when required by law. We do not sell your personal information for money.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how our store is used. You can control cookies through your browser settings.
Your rights
Depending on where you live (including California and other US states), you may have the right to access, correct, delete or opt out of certain uses of your personal information. To make a request, contact us through our contact page. You can also use our Your Privacy Choices page.
Data retention
We keep order information for our records unless and until you ask us to delete it, subject to legal requirements.
Children
Our store is not intended for children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
Questions about this policy? Contact us through our contact page.